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Updated in March 15, 2018
First time in a holiday camp
With more than 20 years of experience, we assure you that the easiest way for children to blend in is to keep them busy with a fun and dynamic program. We never take their adaptation for granted. They will be monitored and encouraged to make new friends and create many bonds. We make sure that they are having an easy and adventurous experience throughout their stay.
Useful tips for a holiday camp preparation:
- Encourage your child’s independence whenever possible. Let him / her do a sleepover at a friend’s house or even a weekend at his / her grandparents. This will be a perfect exercise for them;
- Don’t let him/her know you’re feeling anxious or worried;
- Talk to him/her enthusiastically about this subject. Have in mind that he/she will benefit a lot from this experience;
- Suggest a friend to join him / her on this adventure. He/she will later remember it and they will have a lot of fun stories to share;
- Homesickness? Yes, it’s very natural and even healthy. This will be a good exercise for him/her to overcome this feeling in the future. He/she will value more everything he/she has. Help him/her not to give up on the holiday camp. Don’t bribe him/her, the reward will come with renewed self-confidence and independence;
- Ley him/her bring a personal item (ex.: teddy bear, or a blanket) if necessary;
- Don’t feel guilty for sending him/her on this adventure. Remember that this is a big step on your child’s growth and a complement on his/her education. He/she will appreciate it!
- Feel free to speak to the camp director or the responsible monitor whenever necessary.
Where is MyCamp located?
MyCamp is located in the Ribatejo region, at Vale da Pinta, near Cartaxo, in the district of Santarém. From Lisbon, you can take the A1 highway and get off at the Aveiras exit, in a 45 minute trip. It is very easy to find Quinta da Broeira!
What’s the appropriate age to sign up my children to a holiday camp?
Only parents will know the answer to that specific question. By knowing your child, you will know the right time to enrol him / her in a holiday camp. If you have any doubts, it is always better to wait another year before making this decision.
However, in our opinion we think that the sooner your child participates the better will be for an easier adaptation. Our programs are made for children between 6 and 17 years old and are always adapted to the age group.
How can I book my child’s holiday camp?
You can book by filling our reservation form which you can find on our website or you can contact us directly through any of our communication channels.
All bookings are registered by reservation order. With this in mind, we advise you to book as soon as possible so you can assure your child’s enrolment in our holiday camps.
Payment is made while booking your child’s holiday camp. Our payment methods include bank transfer, cheque, or cash. ATM service is not available at our facilities.
We must receive a faxed /emailed copy of the transfer within 72 hours of booking. Please quote your child’s name, parent’s name, contact and holiday date on all transfers.
What if I have to cancel my booking in your holiday camp? Will there be any refund?
For holiday camps cancellations:
- There will not be a refund for cancellations 30 days prior to the beginning of the holiday camp;
- Cancellations between 30 and 45 days prior to the beginning of the holiday camp = 50% refund;
- In some specific cases My Camp will refund the total price of the holiday camp. This means that there must be a compelling situation, which My Camp will analyse and deliberate on.
All cancellations requests must be sent to email@example.com. Please indicate all of your child’s information (child’s name, parent’s name, contact, holiday date) and IBAN for refund purposes.
How is My Camp’s holiday camp organized?
Our camp managed by our camp director, team leader/coordinator and our staff monitors.
Our staff monitors team is responsible for all the camp’s dynamic, activities and basic care of your child. Each staff monitor is responsible for a group of participants, based on their age group. Every monitor has the proper training as well as proven experience in holiday camps. Our team is carefully selected and prepared to assure the well-being of your child.
Our kitchen staff team is responsible for preparing and serving the meals and cleaning, and maintenance of the facilities.
Do your Staff Monitors have training?
Each year MyCamp organizes an intern training for holiday camp monitors. We have a permanent cohesive and strong team working at My Camp although we are receptive to newcomers with psychological and physical capacities to cooperate with us. All our Staff Monitors work in many specific fields of expertise, such as: arts, sports, music, drama, psycho-pedagogy and other. All of them are carefully scrutinized as they must deliver their CV, criminal record and medical certificate in order to be able to join our team.
How can I contact my child during the holiday camp?
My Camp’s contact time is stipulated by our Team Leader/Coordinator. This contact time is usually between 14:00 and 15:00 (2:00 and 3:00). During this time, parents can contact their children through their personal cell phone or through their group monitor. All of My Camp’s contacts will be given to parents and tutors on the first day or previously sent by e-mail.
What does my child have to bring?
We suggest that your child should bring comfortable clothes and shoes (sportswear) for our outdoor activities; and warm clothes for evening activities.
In the last evening of our holiday camp, My Camp organises a Gala Evening and for that purpose we recommend a more formal, elegant clothes, which will only be used on that evening. Your child must bring:
- bathing suit;
- pool towel;
- sun screen;
- insect repellent;
- personal hygiene items (shampoo, shower gel, tooth brush and tooth paste, etc.).
And what can’t he/she bring?
My Camp does not allow any kind of electronic devices (iPad, eBooks, iPods, ..) and / or valuable items. We want your child to enjoy his / her moments of free time with other participants to socialize and make new friends.
It is strictly forbidden to bring lighters, fire-works, videogames, etc. It is also forbidden to smoke and bring alcoholic beverages into camp. We also don’t advise our participants to bring expensive branded clothes, since they may get damaged during the activities.
My Camp will not accept any responsibility for damaged items, lost items or theft during your child’s stay.
Where will my child sleep?
My Camp’s accommodations are in a bunkbed regime where each room has its own private bathroom. All participants are divided by gender and age groups. Once a week the group will be able to camp out in tents, within Quinta da Broeira’s grounds.
Do you have insurance?
Our insurance is required by the 629/04 Portuguese Decree. All holiday camp organizing entities are obliged to celebrate a personal and group accident insurance contract.
Our insurance coverage details:
- Death, for 14 years old or older participants;
- Permanent disability;
- Treatment expenses;
- Funeral expenses.
How can parents visit My Camp?
Parents and tutors can visit our Quinta, by requesting an appointment, before holiday camps begin, or on the first day. However, we strongly advise to avoid visiting during camp, as this may compromise your child’s integration and consolidation of his / her bonding. Nevertheless, parents may book a day and time to visit their child if they so wish.
Only parents (or someone designated by them), with proper identification, will be allowed to take their children outside My Camp’s facilities.
What happens if things don’t go well?
Yes… sometimes these things do happen. Homesickness, losing a personal item, having a disagreement with a friend, are only a few of many issues that may upset your child. Your collaboration will be essential to work through this with his/her monitor helping your child to overcome these issues for the sake of his/her wellbeing and happiness on the camp.
How is the beginning and departure of the holiday camp arranged?
Participants arrive on Sunday between 15:00 and 18:00. On the first day your child will meet his / her monitors who will clarify doubts and answer all questions.
The end of our holiday camps is on Saturday at 11:00. During the morning we will give diplomas and prizes to all participants.
Do I need to give money to my child?
We have a Store available where your child can buy gifts (wristbands, t-shirts, sweatshirts, bags, etc.) and also candies, ice-creams, cookies.
We recommend that you give your child some pocket money in an envelope, with her name, that will be delivered to the monitors on the first day of the camp.
Do I have to take and bring my child to and from My Camp?
Parents and tutors must join their children on the first day of the holiday camp, where some important information can and will be given. However, we’re aware that many children travel alone, therefore we have our own Transportation Service, that can welcome your children at the Airport and bring them to My Camp. We can also arrange for the flight for your child if you need us to. For more information about this service, please contact us through firstname.lastname@example.org.
It’s strictly forbidden to carry dangerous objects and keep dangerous behaviours. Our pedagogical team must always agree in the taking of measures regarding any abnormal behaviour.
Any behaviour that raises any worries with the monitor team or bring discomfort to any other participant is classified an abnormal behaviour.
Our operating rules are always presented to all participants on the first day of our holiday camps. Our pedagogical team will always report to the parents and tutors if any of this abnormal behaviours happen.
The working methods used in holiday camps are drawn to promote social skills and help your child to face several conditions in the real world
All parents wish the best for their children, to be happy and successful and essentially to have a good opinion about themselves.
Children need self-esteem, self-confidence and independence, as well as improving their social skills. Holiday camps provide a unique experience far from distractions and psychological pressure. This is essential for all children’s optimum growth.
Holiday Camps are for everybody!
Let your child embrace this unique experience!
Holiday camps are about so much more than having your child occupied. They have an important positive impact in their development.
It’s scientifically proven that the major benefits of participating in a holiday camp are:
- Increasing the self-confidence and self-esteem;
- Experiencing a safe and ludic place;
- Creating the opportunity to make new friends;
- Enjoying numerous ludic and pedagogical activities;
- Learning how to relate with others in a much deeper level than you would at school or daily routine;
- Experiencing a safe environment with emotion, enthusiasm, friendship and camaraderie.
The camp experience is recognized by child development professionals as being valuable in helping children mature socially, emotionally, intellectually, morally, and physically. According to the American Camp Association, participating in holiday camps is a way for your children to expand their talents and skills, interests and values.
The recognized psychologist Dr. Robert Ditter, specialized in children treatment, states that holiday camps help to develop the emotional intelligence of the participants. He also states that holiday camps can also contribute to the development of three emotional based competences:
These competences can’t be taught the conventional way, as they must be inserted through several situations that let children live and experience them.
If, for health reasons, one of our participants needs a special diet, My Camp is able to solve this and other situations.
My Camp is proud to be specially known by parents and educators regarding its served meals. We follow the highest nutrition quality standards concerning the quality and variety of all served meals. Our menus are carefully made with the approval of the nutritionist Dr. Teresa Mendrico and are prepared having in mind the taste of our participants.
Fish and meat are served every day, avoiding fried food. All fresh products are delivered right at our doorstep, avoiding any quality loss in its transportation. My Camp has a permanent contract with HACCP to maintain all required demands by law.
Our kitchen staff and their assistants have the proper training in handling all the meals, provided by the HACCP services. Our cook Dª. Emilia has been working with us since day one, constantly being praised by participants and teachers that have the opportunity of sharing a meal with us.
Safety and Medical Care
At My Camp, the safety of our participants is our number one priority.
Supervision and safety are key parts of our daily work.
Every activity is supervised by specialized technicians and all our structures are regulated by the required entities.
We have the Holiday Camp Licence n. 72/2012/DRLVT issued by IPDJ – Instituto Português do Desporto e Juventude (Portuguese Youth Institute), and the Tourism Animation, n. 44/2007 issued by DGT – Direção Geral do Turismo. All participants are covered by our Personal Accidents and Civil Liability insurance.
24 Hour Surveillance
Quinta da Broeira has 10 sealed hectares with one controlled entrance with automatic gates. We also have cameras in strategic points controlled by a central. Having all required licences, our Quinta has fire detectors, signs, emergency exits, fire extinguishers, and burglar alarms.
All of our pools are sealed and closed after schedule. The participants may only use the pools when permission is given and only with our monitors supervision.
Quinta da Broeira is located 2km from the nearest Health Care Center at Pontével, with specialized doctors and nurses, and 15km from District Hospital of Santarém which has a new pediatric ward.
At MyCamp there is a First Aid Ward and an Ambulance equipped and assured (assisted) by The Portuguese Red Cross of Santarém. The Red Cross is present daily for the whole week (Monday to Friday) during the Summer Season promoting greater efficiency and security. All activities at MyCamp are highly supervised by specialized Technicians / Monitors / Entertainers.
We always ask for parent’s consent in case of necessity of giving any medication to a participant. Health Care Centres, Fire Stations, Police Stations are always aware of when we begin our holiday camps for a much faster response, in case of an emergency.
In every participant’s registration form there’s a field where parents must fill every important or relevant info about their children (special needs, medical needs, etc.).
All of this information is classified and therefore never exposed to anyone but our pedagogical staff and monitors.
At the first day of the holiday camps, parents must give any medication necessary for their children and provide all info about it.
If by any reason, a participant is taken to the hospital, parents will be informed about it and throughout all the process.
My Camp's Rules of Procedure
We provide our Rules of Procedure for you to acknowledge all our directives and eventually clarify any queries that may occur. Our Rules of Procedure display useful information about My Camp such as our Staff, where are we located and how we operate. It’s without a doubt a must read document for all parents and tutors.Regulamento Interno Download Rules of Procedure